Failures on inbound/outbound SMS to Verizon from US numbers

Incident Report for Plivo

Resolved

This incident has been resolved.

Posted Mar 12, 2019 - 19:36 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 12, 2019 - 18:54 UTC

Investigating

We are currently observing inbound/outbound SMS failures from a small segment of SMS towards Verizon. All other SMS services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#141387

Posted Mar 12, 2019 - 18:14 UTC