Failures on Inbound Voice & SMS towards Peoria phone numbers in the US

Incident Report for Plivo

Resolved

This incident has been resolved.

Posted Apr 17, 2019 - 13:50 UTC

Update

We are continuing to monitor for any further issues.

Posted Apr 17, 2019 - 09:11 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 17, 2019 - 09:10 UTC

Investigating

Our carrier partner is observing inbound voice call failures and inbound SMS failures Peoria phone numbers in the US. A small percentage of phone numbers may experience this issue.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home

Posted Apr 17, 2019 - 06:22 UTC

This incident affected: Voice API (PSTN Calls).