Partial service degradation with debug logs on console

Incident Report for Plivo

Resolved

We had identified a partial service degradation with retrieving debug logs on the console. A very small portion of debug logs of calls have been affected and is isolated to calls made towards South America, Australia, and Asia regions.

Impact: Debug logs of a few calls made during the impacted time may be unretrievable.

Start time: October 25th, 11:36 UTC
End time: October 26th, 12:38 UTC
Posted Oct 25, 2018 - 11:36 UTC