Call failures on Inbound voice & Inbound SMS towards Croatia phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.

Posted Apr 28, 2020 - 22:57 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 28, 2020 - 22:57 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 28, 2020 - 22:57 UTC

Investigating

We are currently observing inbound voice call failures towards Croatia phone numbers. A large segment of phone numbers may experience call failures.

We're actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#189344

Posted Apr 28, 2020 - 22:48 UTC