Inbound call failure towards US phone numbers in St Cloud, MN.

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Sep 29, 2020 - 13:39 UTC

Monitoring

Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Sep 28, 2020 - 00:08 UTC

Investigating

Dear Valued Customers,

One of our carrier partner is observing minor inbound voice call failures towards US phone numbers in St Cloud, MN . A small percentage of phone numbers may experience call failures.

We're actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
# 198430
Posted Sep 26, 2020 - 20:08 UTC