Call failures on inbound voice towards the US phone numbers in Cedar Rapids

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Oct 17, 2019 - 15:54 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 17, 2019 - 12:35 UTC

Identified

Our carrier partner is observing minor inbound voice call failures towards the US phone numbers in Cedar Rapids. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#172523
Posted Oct 17, 2019 - 05:07 UTC