Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 17, 2023 - 03:01 UTC
Dear Valued Customer,
One of our carriers is performing planned maintenance on their service-affecting Two-way Toll-Free SMS/MMS towards the US & Canada phone numbers. During this maintenance there could be a delay in delivery of Toll-Free SMS and MMS.
When is the maintenance? 17th August 2023 03:00 - 17th August 2023 07:00 UTC 16th August 2023 20:00 - 17th August 2023 00:00 PDT
What services will be affected? Two-way SMS and MMS
What is the impact? Message delivery degradation with inconsistent delivery times during maintenance window
If you have any questions, please feel free to reach out to our support team. Please click on the following link to submit a support ticket: https://support.plivo.com/hc/en-us #34137
Posted Jul 22, 2023 - 12:33 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada, MMS, USA & Canada).