Call failures on inbound voice & SMS towards Brazil phone numbers in Goiania and Campo Grande

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Oct 27, 2019 - 03:44 UTC

Investigating

Our carrier partner is observing minor inbound voice call failures and inbound SMS failures towards Brazil phone numbers in the area of Goiania and Campo Grande. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#173538
Posted Oct 27, 2019 - 00:49 UTC