Delivery delays on Toll-Free SMS towards Indonesia

Incident Report for Plivo

Resolved

All systems are operating normally at this time. The incident has been resolved.

Posted Nov 22, 2018 - 09:34 UTC

Monitoring

A fix has been implemented by our carrier partner and we are monitoring the results.

Posted Nov 22, 2018 - 09:14 UTC

Investigating

We are currently observing toll-free SMS delivery delays for a small segment of Indonesia phone numbers.

We're actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home

Posted Nov 22, 2018 - 06:38 UTC