Our fix looks good and the issue with MDR's which caused the impact is online. You should see 30 day's of MDR data in the next 24-72 hours while we work towards making all MDR's available online soon. We will share a Root Cause Analysis report from this incident in the next 24 hours.
Posted Jul 17, 2017 - 16:14 UTC
Monitoring
We have deployed a fix and are running some tests. We should be back up very soon.
Posted Jul 17, 2017 - 15:52 UTC
Identified
We have identified the issue and are working on a fix
Posted Jul 17, 2017 - 15:05 UTC
Investigating
We are experiencing elevated level of errors while triggering inbound and outbound API requests for sending SMS. Our engineers are investigating the issue.
Posted Jul 17, 2017 - 14:51 UTC
This incident affected: Voice API (REST APIs and XML).