Scheduled Maintenance : Service degradation on Inbound/Outbound SMS towards US phone numbers.

Scheduled Maintenance Report for Plivo

Completed

The scheduled maintenance has been completed.
Posted Dec 07, 2021 - 11:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 07, 2021 - 04:30 UTC

Scheduled

Dear Valued Customer,

One of our carriers is performing planned maintenance on their service-affecting Two-way SMS towards the US phone numbers in Puerto rico region. During this maintenance there could be a delay in delivery of regular SMS.

When is the maintenance?
6th December 2021 20:30 PDT - 7th December 2021 03:00 PDT
7th December 2021 04:30 UTC - 7th December 2021 11:00 UTC

What services will be affected?
Two-way Regular SMS.

What is the impact?
SMS delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/support/tickets/new
#65585
Posted Dec 03, 2021 - 20:09 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada).