Delivery delay on outbound MMS towards the US phone numbers : T - Mobile

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted May 27, 2022 - 22:16 UTC

Identified

Dear Valued Customer,

One of our carrier partners currently observing outbound MMS delivery delays for a small segment of phone numbers towards the US T- Mobile phone numbers. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#90908
Posted May 27, 2022 - 18:04 UTC
This incident affected: Carrier Partners: Messaging API (MMS, USA & Canada).