Delivery report delays on toll-free SMS towards Verizon numbers in US phone
Incident
Report for Plivo
Resolved
This incident has been resolved.
Monitoring
Our carrier partner have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Identified
Our carrier partner have identified the issue and they are working to implement a solution. We will provide an update as soon as we have additional information.
Investigating
Dear Valued Customer,
One of our carrier partners currently observing toll-free SMS delivery report delays for a small segment of Verizon phone numbers in the US. All other services are operating normally.
We are working with our carrier to resolve this issue as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#69017
One of our carrier partners currently observing toll-free SMS delivery report delays for a small segment of Verizon phone numbers in the US. All other services are operating normally.
We are working with our carrier to resolve this issue as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#69017
This incident affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada).