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Delivery delay on Inbound SMS and MMS towards US phone numbers : St. Cloud MN

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Jun 28, 2022 - 10:00 UTC

Investigating

Dear Valued Customer,

One of our carrier partners currently observing inbound SMS and MMS delivery delays for a small segment of phone numbers towards the US phone numbers : St. Cloud. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#94215
Posted Jun 28, 2022 - 06:03 UTC
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada, MMS, USA & Canada).