Website plivo.com error

Incident Report for Plivo

Resolved

Our website is back up as AWS S3 is operating normally in us-east-1 region.
Posted Sep 14, 2017 - 20:14 UTC

Monitoring

Our website is on the road to recovery as our cloud provider has identified and addressed the issue. Plivo API's, Voice and SMS services were not impacted.
Posted Sep 14, 2017 - 20:04 UTC

Identified

Our partner AWS is having issue with their S3 service in the us-east-1 region. We are working with them.
Posted Sep 14, 2017 - 19:05 UTC

Investigating

Our website plivo.com is currently unavailable. We are investigating the issue.
The other services including Voice, SMS and Customer Dashboard are not impacted by the issue.
Posted Sep 14, 2017 - 19:01 UTC
This incident affected: Console.