Our carrier partner have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Sep 29, 2023 - 17:41 UTC
Investigating
Dear Valued Customer,
One of our carrier partners is currently observing two-way toll-free SMS delivery delays for a small segment of phone numbers towards T-Mobile numbers in the US. All other services are operating normally.
We are working with our carrier to resolve this issue as soon as possible.