Delivery delay in Inbound SMS towards South Africa phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.

Posted Mar 10, 2020 - 16:34 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 10, 2020 - 14:42 UTC

Update

We are continuing to investigate this issue.

Posted Mar 06, 2020 - 13:26 UTC

Investigating

We are currently observing delivery delay for a small segment of Inbound SMS towards South Africa phone numbers.

We're actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#185158

Posted Mar 06, 2020 - 13:25 UTC