Inbound SMS/MMS failure towards US phone numbers : Charlottesville, VA
Incident Report for Plivo
This incident has been resolved.
Posted May 13, 2021 - 16:29 UTC
Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted May 13, 2021 - 07:21 UTC
We are continuing to work on a fix for this issue.
Posted May 13, 2021 - 03:43 UTC
We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Posted May 13, 2021 - 03:03 UTC
Dear Valued Customer,

Our carrier partner is observing minor inbound SMS/MMS failures towards US phone numbers in Charlottesville ,VA. A small percentage of phone numbers may experience delay in delivery.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal:
Posted May 13, 2021 - 03:02 UTC
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada, MMS, USA & Canada).