PHLO fail to execute when they are triggered.

Incident Report for Plivo

Resolved

This incident has been resolved.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#173652

Posted Oct 28, 2019 - 18:54 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#173652

Posted Oct 28, 2019 - 18:39 UTC

Identified

The issue has been identified and team working actively to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#173652

Posted Oct 28, 2019 - 18:34 UTC

Investigating

PHLO runner service is being auto scaled up because of high cpu and memory.

Our engineering team working actively to get this issue resolved as soon as possible.

Components effected [PHLO Service]

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#173652

Posted Oct 28, 2019 - 18:31 UTC

This incident affected: Console.