Delivery delay on two-way short code SMS towards the US phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Sep 13, 2019 - 08:54 UTC

Investigating

We are currently observing two-way SMS delivery delays for a small segment of short code SMS towards the US phone numbers. All other SMS services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#169930
Posted Sep 13, 2019 - 05:26 UTC