Delivery delay on outbound toll-free MMS towards US and Canada phone numbers
Incident Report for Plivo
This incident has been resolved.
Posted Apr 22, 2021 - 18:00 UTC
Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Apr 22, 2021 - 17:48 UTC
Dear Valued Customer,

We are currently observing outbound toll-free MMS delivery delays for a small segment of MMS towards US and Canada phone numbers. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal:
Posted Apr 22, 2021 - 17:33 UTC
This incident affected: Carrier Partners: Messaging API (MMS, USA & Canada).