Two-way call failures on the Voice API

Incident Report for Plivo

Resolved

This incident has been resolved.

Posted Mar 19, 2019 - 10:13 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 19, 2019 - 10:09 UTC

Update

We are continuing to investigate this issue.

Posted Mar 19, 2019 - 10:07 UTC

Investigating

We are currently experiencing Two-way call failures on all calls.
Our engineers are actively working on it to re-establish services.

Please contact Plivo Support for any question or concern,
Support portal: https://support.plivo.com/support/home

Posted Mar 19, 2019 - 10:05 UTC

This incident affected: Voice API (PSTN Calls).