Delivery degradation on two way Toll-free SMS towards US phone numbers
Incident
Report for Plivo
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
The issue has been identified and a fix is being implemented.
Investigating
We are currently investigating this issue.
Update
The issue has been identified and a fix is being implemented.
Identified
We are currently observing two way Toll-free SMS delivery degradation for a small segment of SMS towards the US phone numbers. All other SMS services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
We are actively working with our carrier to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home