Scheduled Maintenance : Service degradation on Two-way Toll-Free SMS/MMS towards the US phone numbers
Scheduled Maintenance Report for Plivo
The scheduled maintenance has been completed.
Posted Aug 17, 2023 - 09:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 17, 2023 - 04:30 UTC
Dear Valued Customer,

One of our carriers is performing planned maintenance on their service, affecting Two-way Toll-Free SMS and MMS towards the US phone numbers. During this maintenance, there could be a delay in the delivery of Toll-Free SMS and MMS.

When is the maintenance?
17th August 2023, 04:30–17th August 2023, 09:00 UTC
16th August 2023, 21:30–17th August 2023, 02:00 PDT

What services will be affected?
Two-way SMS and MMS

What is the impact?
Message delivery degradation with inconsistent delivery times during the maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
Posted Aug 10, 2023 - 02:24 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada, MMS, USA & Canada).