Delivery delay on Inbound and Outbound MMS towards phone numbers in US and Canada
Incident Report for Plivo
Resolved
This incident has been resolved.
Posted Jan 01, 2025 - 06:39 UTC
Monitoring
Our carrier partner have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Jan 01, 2025 - 05:57 UTC
Investigating
Dear Valued Customer,

Our carrier partner is currently observing Inbound and Outbound MMS delivery delays towards phone numbers in the US and Canada regions. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#82592
Posted Jan 01, 2025 - 05:49 UTC
This incident affected: Carrier Partners: Messaging API (MMS, USA & Canada).