Scheduled Maintenance : Service degradation on processing toll-free verification requests
Scheduled Maintenance Report for Plivo
Completed
The scheduled maintenance has been completed.
Posted May 16, 2023 - 23:30 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 16, 2023 - 23:00 UTC
Scheduled
Dear Valued Customer,

One of our carriers is performing planned maintenance on their Toll-Free Verification Portal. As a result, we expect the processing of new verification requests to take longer than usual during the maintenance window. There will be no impact on Toll-Free messaging and verification requests that are submitted before the maintenance.

When is the maintenance?
16th May 2023 23:00 - 16th May 2023 23:30 UTC
16th May 2023 16:00 - 16th May 2023 16:30 PDT

What services will be affected?
Toll-Free Verification Portal

What is the impact?
Delay in processing new Toll-Free verification requests during the maintenance window

If you have any questions, please contact our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
#28158
Posted May 16, 2023 - 22:10 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada).