Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS towards US and Canada phone numbers

Scheduled Maintenance Report for Plivo

Completed

The scheduled maintenance has been completed.
Posted Oct 31, 2020 - 07:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 31, 2020 - 03:01 UTC

Scheduled

One of our carriers in US and Canada is performing planned maintenance on their service-affecting Two-way Toll-Free SMS. During this maintenance there could be a delay in delivery of Toll-Free SMS.

When is the maintenance?
31st October 2020 03:00 UTC - 31st October 2020 06:59 UTC
30th October 2020 20:00 PDT - 30th October 2020 23:59 PDT

What services will be affected?
Two-way Toll-Free SMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new
#8868
Posted Oct 26, 2020 - 16:51 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada).