Intermittent failures on 10DLC brand creation

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Sep 10, 2024 - 08:04 UTC

Investigating

Dear Valued Customer,

We are observing intermittent failures on 10DLC brand creation. Users are not able to register brands to create new campaigns. Existing brands will not face this issue.

We are actively working with our team to get this issue resolved as earliest possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
Posted Sep 09, 2024 - 23:21 UTC
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada).