Inbound Calls are affected due to Transport issue on the Carrier Network - Rochester, St. Cloud, and Fargo

Incident Report for Plivo

Resolved

Our carrier has fixed the issue and all service has been restored.

Start Time:05/01/2018 05:27 PM UTC
Stop Time:05/02/2018 06:42 AM UTC
Posted May 02, 2018 - 06:50 UTC

Investigating

Our carrier has identified the defective component and has dispatched out to replace it. More updates to follow.
Posted May 02, 2018 - 06:06 UTC

Identified

One of our carriers is experiencing a transport issue on their network affecting the inbound origination service in the following areas: Rochester, St. Cloud, and Fargo.
Posted May 01, 2018 - 17:46 UTC