Delivery delay on Inbound/Outbound MMS towards US phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Feb 26, 2022 - 08:09 UTC

Investigating

Dear Valued Customer,

One of our carrier partners currently observing Inbound/Outbound MMS delivery delays for a small segment of phone numbers towards the United States. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#77924
Posted Feb 26, 2022 - 07:31 UTC
This incident affected: Carrier Partners: Messaging API (MMS, USA & Canada).