Outbound SMS status

Incident Report for Plivo

Resolved

The issue with the SMS queue is now resolved.
Posted Oct 17, 2017 - 23:19 UTC

Identified

The problem with the SMS queue has been identified, we are doing some extra tests to be sure it is working as expected.
Posted Oct 17, 2017 - 23:05 UTC

Update

We are seeing SMS are inserted in the queue but not dequeueing. We are still investigating.
Posted Oct 17, 2017 - 22:16 UTC

Investigating

We are investigating an issue with SMS showing as queued even after being sent correctly.
We will provide an update shortly.
Posted Oct 17, 2017 - 22:05 UTC