Delivery delay on Toll-Free SMS towards Canada phone numbers
Incident Report for Plivo
Resolved
This incident has been resolved.
Posted Mar 20, 2020 - 16:55 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 20, 2020 - 15:43 UTC
Investigating
We are currently observing two-way Toll-Free SMS delivery delays for a small segment of SMS towards the Canada phone numbers.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#186212
Posted Mar 20, 2020 - 15:43 UTC