Call failures on inbound voice towards Augusta phone numbers in US

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Sep 02, 2019 - 21:33 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 02, 2019 - 18:28 UTC

Update

We are continuing to investigating the issue.
Posted Sep 02, 2019 - 11:01 UTC

Investigating

Our carrier partner is observing minor inbound voice call failures towards Augusta phone numbers in US. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#168976
Posted Sep 02, 2019 - 03:07 UTC
This incident affected: Voice API (PSTN Calls).