Call failures on inbound voice towards Lynchburg phone numbers in US

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted May 24, 2019 - 14:05 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 24, 2019 - 10:37 UTC

Investigating

Our carrier partner is observing minor inbound voice call failures towards Lynchburg phone numbers in the US. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Posted May 24, 2019 - 06:05 UTC
This incident affected: Voice API (PSTN Calls).