Scheduled Maintenance : Service degradation on Inbound/Outbound SMS towards the US phone numbers

Scheduled Maintenance Report for Plivo

Completed

The scheduled maintenance has been completed.
Posted Feb 05, 2024 - 17:30 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 02, 2024 - 08:31 UTC

Scheduled

Dear Valued Customer,

One of our carriers is performing planned maintenance on their service, affecting Inbound/Outbound SMS towards the US phone numbers. During this maintenance, there could be a delay in the delivery of SMS.

When is the maintenance?
2nd February 2024, 08:30 – 5th February 2024, 17:30 UTC
2nd February 2024, 00:30 – 5th February 2024, 09:30 PDT

What services will be affected?
Inbound/Outbound SMS.

What is the impact?
Message delivery degradation with inconsistent delivery times during the maintenance window

If you have any questions, please feel free to reach out to our support team.
Please click on the following link to submit a support ticket:
https://support.plivo.com/hc/en-us
#51081
Posted Feb 02, 2024 - 08:14 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada).