Call failures on inbound voice towards Bloomington, Indiana phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Mar 01, 2019 - 03:33 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 28, 2019 - 19:32 UTC

Identified

The issue has been identified and a fix is being implemented by our carrier partner.
Posted Feb 28, 2019 - 15:50 UTC

Investigating

Our carrier partner is observing minor inbound voice call failures towards Bloomington, Indiana phone numbers. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
Posted Feb 28, 2019 - 13:29 UTC
This incident affected: Voice API (PSTN Calls).