Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Oct 03, 2020 - 15:12 UTC
Identified
We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Posted Oct 03, 2020 - 15:11 UTC
Investigating
Dear Valued Customers,
Our carrier partner is observing minor inbound SMS failures/delay towards Germany in Frankfurt DC. A small percentage of phone numbers may experience SMS failures/delay.
We're actively working with our carrier partner to get this issue resolved as soon as possible.