Delivery delay on Outbound SMS towards US phone numbers
Incident
Report for Plivo
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results.
Investigating
Dear Valued Customer,
One of our carrier partners is currently observing Outbound toll-free SMS delivery delays towards AT&T Network phone numbers in US. All other services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#74994
One of our carrier partners is currently observing Outbound toll-free SMS delivery delays towards AT&T Network phone numbers in US. All other services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#74994
This incident affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada).