Call failures on inbound voice towards Charlottesville phone numbers in US

Incident Report for Plivo

Resolved

This incident has been resolved.

Posted Nov 13, 2019 - 23:17 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 13, 2019 - 15:56 UTC

Update

We are continuing to work on a fix for this issue

Posted Nov 13, 2019 - 06:26 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 12, 2019 - 23:33 UTC

Investigating

Our carrier partner is observing minor inbound voice call failures towards Charlottesville phone numbers in US. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#175206

Posted Nov 12, 2019 - 23:33 UTC