A fix has been implemented and we are monitoring the results.
Posted Nov 13, 2019 - 15:56 UTC
Update
We are continuing to work on a fix for this issue
Posted Nov 13, 2019 - 06:26 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 12, 2019 - 23:33 UTC
Investigating
Our carrier partner is observing minor inbound voice call failures towards Charlottesville phone numbers in US. A small percentage of phone numbers may experience call failures.
We're actively working with our carrier partner to get this issue resolved as soon as possible.