Call failures on inbound voice and inbound SMS towards Indonesia phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Mar 02, 2020 - 12:33 UTC

Investigating

Our carrier partner is observing minor inbound Voice call failures and inbound SMS in Indonesia. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#184756
Posted Mar 02, 2020 - 10:55 UTC
This incident affected: Carrier Partners: Voice API (Voice, Asia) and Carrier Partners: Messaging API (SMS, Asia).