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10DLC Campaign Registration Failure in US

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Jun 23, 2024 - 04:48 UTC

Investigating

Dear Valued Customer,

Our carrier partner is currently encountering delays with the process of linking 10 DLC numbers in US. As a result, users may experience issues when associating numbers with their 10DLC campaigns. Existing campaigns will not face any problems.

We are actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#66562
Posted Jun 21, 2024 - 17:17 UTC
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada).