Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 17, 2024 - 08:30 UTC
Scheduled
Dear Valued Customer,
One of our carriers is performing planned maintenance on their service-affecting Two-way toll-free SMS towards Canada phone numbers. During this maintenance, there could be a delay in the delivery of SMS.
When is the maintenance? 17th May 2024 08:30 UTC - 17th May 2024 11:00 UTC 17th May 2024 01:30 PDT - 17th May 2024 04:00 PDT
What services will be affected? Inbound/Outbound toll-free SMS.
What is the impact? During this maintenance window customers could experience possible latency with both Inbound and Outbound toll-free SMS.
If you have any questions, please feel free to reach out to our support team. Please click on the following link to submit a support ticket: Support portal: https://support.plivo.com/hc/en-us #62041
Posted May 13, 2024 - 05:53 UTC
This scheduled maintenance affected: Carrier Partners: Messaging API (Toll-free SMS, USA & Canada).