We have identified the issue and our team is working to implement a solution. We will provide an update as soon as we have additional information.
Posted Mar 10, 2021 - 11:20 UTC
Investigating
Dear Valued Customer,
We are currently observing inbound SMS delivery delays for a small segment of SMS towards US phone numbers in Providence, RI and Binghamton, NY. A small percentage of phone numbers may experience delivery delays in SMS services. All other services are operating normally.
We are actively working with our carrier to get this issue resolved as soon as possible.