Inbound call failure towards multiple regions in the US.

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Aug 31, 2020 - 07:44 UTC

Update

This incident has been resolved.
Posted Aug 31, 2020 - 07:44 UTC

Investigating

Our carrier partner is observing minor inbound call failures towards multiple regions in the US. A small percentage of phone numbers may experience call failures.

Below are the affected areas :

Savannah, GA
Macon, GA
Chattanooga, TN
Montgomery, AL
Tallahassee, FL

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#196766
Posted Aug 29, 2020 - 11:00 UTC
This incident affected: Carrier Partners: Voice API (Voice, North America, Voice, South America).