Voice API errors in South America

Incident Report for Plivo

Resolved

Our service provider had a network interruption with their upstream ISP in South America. Services are recovered and should be functioning normally.
Posted Jul 25, 2017 - 18:48 UTC

Investigating

We are seeing an elevated level of errors impacting Voice API service in South America. We are investigating network connectivity issues with our service provider.
Posted Jul 25, 2017 - 18:37 UTC
This incident affected: Voice API (Endpoint calls (SIP)).