Service degradation on inbound voice and SMS towards the Australia phone numbers.

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Feb 14, 2024 - 09:22 UTC

Investigating

Dear Valued Customer,

One of our carrier partners is currently observing inbound SMS and voice failure for a small segment of phone numbers in Australia region. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
Posted Feb 14, 2024 - 06:38 UTC
This incident affected: Carrier Partners: Voice API (Voice, Oceania) and Carrier Partners: Messaging API (SMS, Oceania).