Call failures on inbound voice and inbound sms towards Italy(Alessandria, Firenze, Napoli and Roma) phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Feb 05, 2020 - 09:13 UTC

Investigating

Our carrier partner is observing minor inbound voice call failures and inbound SMS failures towards Italy(Alessandria, Firenze, Napoli and Roma)phone numbers. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#182610
Posted Feb 05, 2020 - 07:54 UTC
This incident affected: Carrier Partners: Voice API (Voice, Europe) and Carrier Partners: Messaging API (SMS, Europe).