Inbound call failure towards the US & Canada phone numbers

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Jul 31, 2020 - 15:49 UTC

Monitoring

Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Posted Jul 30, 2020 - 20:34 UTC

Investigating

We are currently observing inbound voice call failures towards the US & Canada phone numbers. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#195076
Posted Jul 30, 2020 - 19:25 UTC
This incident affected: Carrier Partners: Voice API (Voice, North America).