Partial outage for inbound calls to Germany DIDs

Incident Report for Plivo

Resolved

We have monitored and tested samples which work fine now.
Posted Feb 21, 2018 - 16:17 UTC

Monitoring

The issue has been resolved and all incoming calls to German DIDs are functional.
We will continue to monitor the traffic for any issues.
Posted Feb 21, 2018 - 15:47 UTC

Update

We continue to work with our carrier to resolve this soon. Our carrier has isolated the cause and are working on a fix.
Posted Feb 21, 2018 - 14:29 UTC

Identified

We are facing an intermittent issue with inbound calls to Germany DIDs due to congestion on our local carrier network. We are working with our carrier to get this resolved as soon as possible. More updates to follow.
Posted Feb 21, 2018 - 11:14 UTC