10DLC Campaign Registration Failure towards US and Canada

Incident Report for Plivo

Resolved

This incident has been resolved.
Posted Apr 29, 2024 - 09:26 UTC

Investigating

Dear Valued Customer,

Our campaign registry partner is experiencing failures in registering new campaigns. This may impact long codes getting added to campaigns.
Users might encounter issue when linking numbers to their 10DLC campaign.Existing campaigns will not face any problems.

We are actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
#60910
Posted Apr 24, 2024 - 20:25 UTC
This incident affected: Carrier Partners: Messaging API (Longcode SMS, USA & Canada).